The following are answers to some of our most frequently asked questions. If your email is in reference to one of these questions you may not receive a reply.

How do I get a copy of my transcripts, certificates, or training records?

If you need certificates or registration support or transcript information please visit the training provider's site. You can find various training provider's contact information on the Training Providers page.

Alternate ID from FEMA Independent Study (FEMA IS)

Please visit the FEMA IS Web site for appropriate contact information. The FEMA SID Help Desk is unable to provide any support or information for the Alternate ID.

How do I register for online courses?

You cannot register for online courses on the FEMA SID site. Online courses are offered through one of the training providers found on the Training Providers page.

There is a larger list of frequently asked questions here.