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Framework for Healthcare Emergency Management

32 Contact Hours


Framework for Healthcare Emergency Management (FRAME) is a four-day course designed for personnel who are responsible for the development, implementation, maintenance, and administration of emergency management programs and plans for healthcare facilities and/or systems (e.g., hospitals, clinics, or community health centers). Functional areas addressed in this course include an overview of relevant standards, regulations, and organizations; integration with agencies and stakeholders; the Incident Command System (ICS) as it applies to healthcare; plans and the planning process; facility and personnel preparedness; exercises and training; and surge and related mass casualty issues (including patient care and/or ethics, evacuation, public affairs, and risk communications), recovery, and finances/reimbursement.

Below are some, but not all, of the critical skill sets learned during this training program:

  • Identify the various regulatory, accrediting, and standard-setting organizations/agencies for healthcare emergency management.
  • Describe the major components of the ICS as it applies to healthcare, including the roles and responsibilities of various functional areas, incident command post organization, Unified Command and operation, and the relationship to the National Incident Management System.
  • Identify the essential elements of a typical all-hazards healthcare facility/system emergency management program.
  • Identify how to conduct requirement planning, including resource acquisition and situational planning.
  • Identify how to assess a healthcare facility's threats, risks, and vulnerabilities, both internal and external, that may affect the continuous provision of high-quality healthcare services, including how to complete a Hazard Vulnerability Analysis.
  • Describe various methods of managing medical surge.
  • Describe ethical issues healthcare personnel may face in a disaster, including treatment issues, tracking and disclosure of patient information, patient diversion, alternate-care facilities, mass-fatality management, and restricted access.
  • Describe a comprehensive exercise program, including different models and methods of exercises.

Target Audience

Emergency Management, Emergency Medical Services, Healthcare and Public Health.

Prerequisites and Requirements

To be eligible for the course, the student must successfully complete the following courses:

The CDP recommends that candidates also have the following:

  • Familiarity with The Joint Commission standards on emergency management; and local emergency operations and response plans.

Continuing Education Credits

The Center for Domestic Preparedness (CDP) is an Accredited Provider (AP) of Continuing Education Units (CEU) and is authorized to award the following CEUs for successful completion of this activity:

  • ABN (Alabama Board of Nursing) - 32 CEUs
  • ACCME (Accreditation Council for Continuing Medical Education) in Joint Providership agreement with the University of Alabama School of Medicine (UASOM) - 32CEUs
  • IACET (International Association of Continuing Education and Training) – 3.2 CEUs