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Managing Public Information for All Hazards Incidents

32 Contact Hours


Managing Public Information for All-Hazards Incidents (MPI) is a four-day course that provides students with the practical knowledge of the role of the Public Information Officer, the National Incident Management System, emergency communications methods, risk communication, and interpersonal skills. Students also learn message development and delivery, legal considerations, press conferences, the operation of a Joint Information Center, stress management, and strategic communication and planning. Additionally, students conduct various public information activities and exercises, to include writing messages and conducting press conferences. The course culminates with a practical exercise designed to plan, develop, integrate, and disseminate public information for an emergency, incident, or disaster as part of a Joint Information Center.

Below are some, but not all, of the critical skill sets learned during this training program:

  • Illustrate the multiple roles of the Public Information Officer and the media in planning for and responding to an emergency.
  • Recognize various legal aspects associated with emergencies and public information.
  • Understand the National Incident Management System, Incident Command System and their correlation with the emergency response system.
  • Construct and deliver an appropriate crisis and emergency risk message.
  • Gather, verify, coordinate, and disseminate public information in an emergency from a Joint Information Center.

Target Audience

Personnel who are assigned or may be designated to perform public information duties during an incident, emergency, or disaster and anyone in a response discipline who may be assigned or designated to perform public information duties.

Prerequisites and Requirements

To be eligible for the course, the student must successfully complete the following courses:

The completion of the following courses is recommended but not required:

Continuing Education Credits

The Center for Domestic Preparedness (CDP) is an Accredited Provider (AP) of Continuing Education Units (CEU) and is authorized to award the following CEUs for successful completion of this activity:

IACET (International Association of Continuing Education and Training) –  3.2 CEUs





7/28 – 8/2/2024